“This place is seriously nice. We stayed in the Bowness Suite for a week and enjoyed every second we spent in the room. We’d have happily spent more time in there. Staff were polite, welcoming and friendly without being cloying or obsequious. Nothing was too much trouble; an umbrella was provided on arrival; ice arrived within seconds of a request; spare keys were provided when we left ours in the wrong car; breakfast arriving punctually in the serving hatch and was unfailingly generous. We worked our way through most of the menu during the week. Particularly impressive were the Porridge, the Eggs Benedict and of course, the Full Cumberland (with perfectly poached eggs). Discretion when paying was shown; other guests were present and as we were on honeymoon I was pleased my wife wasn’t forced to hear the amount I had spent! Flowers were exactly as requested and there didn’t seem to be a huge mark-up on them. The room was kept spotlessly clean and the jacuzzi bath was amazing, especially with the lighting controls; though we got a bit over-enthusiastic with the heated flooring! The mini-bar was well-stocked, and although we didn’t use it much, the prices were not extortionate. Plenty of hanging space and drawer space in the walk-in wardrobe. We used the free entry to the Old England Hotel Spa – this was completely worth it and we even had 10% off treatments.”

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